Our Work

Business Continuity

Client: large UK metropolitan airport.

The starting point was no previous Business Continuity programme.

In 8 months, RoD achieved:

  • Organisational structure for programme management
  • BC Policy and Manual
  • BIAs for 25 work areas
  • Management Information of vulnerabilities, priorities and costed options
  • BC Plans for all work areas
  • Workshops to train managers to test plans (including test templates)
  • Hand-over to permanent staff

The entire team involved in the exercise and training, were able to take a huge benefit of the time you spent with us.

Quality and Safety Manager, DC Aviation, UAE
Crisis Management

Jerry's wealth of hands-on experience in dealing with crisis situations enables him to give invaluable practical insights and advice. Feedback from trainees was that this training strongly improved their confidence level and 'crisis readiness'.

Director of Business Resilience, FedEx Express Asia Pacific Region

Crisis Management

Client: global-leader logistics company.

Retained expert consultant (4 years – current) for Europe, Asia Pacific and Middle East.

  • Training to crisis teams at national and regional level
  • Exercises for leadership teams
  • Preparation of crisis plans and quick-reference check-lists
  • E-learning classes for specific functional skills
  • Post-incident review and reporting

Crisis Communications

Client: Global hospitality group which recently more than doubled its portfolio through the acquisition of an established brand.

  • Created crisis communications manual to create a consistent response structure across the group
  • Trained group communications and marketing teams
  • Conducted workshops for General Managers across the group
Crisis Communication

Jerry’s deep knowledge of this field is informed by his personal experience of responding to multiple real crisis events around the world.

Managing Director, Ketchum Singapore


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commercial and operational objectives.